Privacy Policy

Last Updated: June 13, 2026

1. Introduction

directly.social("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our web and mobile applications (the "Service").

2. Data We Collect

We collect information that you provide directly to us, such as when you create an account, connect social media profiles, or upload content. This may include:

  • Name and email address.

  • Profile information (e.g., avatar, bio).

  • Billing information (processed securely by our payment provider, Stripe).

  • Social media account identifiers and authentication tokens (OAuth).

  • Content you upload (e.g., videos, titles, descriptions).

  • Diagnostic data (e.g., IP addresses, crash logs, and device info used strictly for error tracking via Sentry).

3. Use of Third-Party APIs
Google / YouTube API

Our application uses Google API Services to allow you to upload videos to your YouTube channel. By using this feature, you agree to be bound by the YouTube Terms of Service and the Google Privacy Policy.

Google API Disclosure: directly.social's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

TikTok API

We use TikTok for Developers APIs to facilitate video posting and account management. We adhere to TikTok's Developer Terms.

Meta (Facebook/Instagram) API

We use Meta Graph APIs to publish content to your Facebook Pages and Instagram Business accounts.

AI Content Enhancement

To provide AI-assisted content generation (e.g., generating descriptions and hashtags), we transmit relevant video metadata and styling prompts to trusted AI providers (such as OpenAI, Google, Anthropic, or Groq). Your Personal Identifiable Information (PII) is strictly excluded from these prompts unless you explicitly include it in your content. We do not allow these providers to use our API data to train their models.

Infrastructure, Payment & Telemetry

We use Stripe for secure payment processing and do not store your full credit card details on our servers. For essential infrastructure, we use Upstash for rate-limiting and security, and Resend for transactional email delivery. We also use Sentry for error monitoring and diagnostics to ensure the stability of the Service.

4. Data Retention and Deletion

Right to be Forgotten: You may request the deletion of your account and all associated data by emailing us at support.directly.social@gmail.com or by using the "Delete Account" feature in your settings.

When you initiate an account deletion, our system immediately and permanently deletes all of your associated relational database records, authentication credentials, and uploaded media assets from our cloud storage. We do not use soft-deletes or retain your core data after an explicit deletion request.

5. Contact Us

If you have any questions, please contact us at:

Email: support.directly.social@gmail.com